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‎06-06-2019 01:49 AM

HP Recommended
Product: L3Q68ES#ACQ
Operating System: Microsoft Windows 10 (64-bit)
Product name:L3Q68ES#ACQ HP 250
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2019 03:23 AM

HP Recommended

Hi,

It usually indicates a problem with the hard drive. So, first I would perform HP diagnostics at startup.

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears. Next press F2 to enter diagnostics. Try performing a system test (fast) or at least a hard drive test. Let me know the results.

 

Hope it helps,

David

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1 REPLY 1

‎06-06-2019 03:23 AM

HP Recommended

Hi,

It usually indicates a problem with the hard drive. So, first I would perform HP diagnostics at startup.

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears. Next press F2 to enter diagnostics. Try performing a system test (fast) or at least a hard drive test. Let me know the results.

 

Hope it helps,

David

Was this reply helpful? Yes No
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