07-18-2019 12:15 PM
Thank you for posting your query on HP Community,
What is the product number of your HP notebook? Use this link to find it: https://support.hp.com/in-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you recently made any software or hardware changes on the PC before the issue started?
Have you tried to run any test on the computer from F2?
Could you please respond to this post with the details so that I can provide you with accurate steps which should help you resolve this issue.
I am an HP Employee