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HP Recommended
Ho Pavillion dv6
Microsoft Windows 10 (32-bit)

Hi guys

 

 

 

So I was working on my pc and my little sister came running around, got tangled in the charging cable and the laptop fell down. It worked ok but when I started it to use it again it kept saying "boot device not found". I opened it and tried to readjust the hard disk but no use. The memory tested Ok and the BIOS version: F .0B. 

 

Some help please? 

 

Is is there any chance I can recover my data? If so, how?

 

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very Welcome !! @Anna76

 

If you are happy with the help you received share the good news! Let others know this reply was helpful by accepting this solution

 

 

We appreciate your feedback. It's what keeps our community such a helpful, vibrant place for our members.

 

All the Best !!   Thanks for being a member!

 

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Anna76,

 

Sorry to know !!!

 

 

Please try this document : https://support.hp.com/in-en/document/c01443463.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

HP Recommended

Thanks @GBL84

 

 

 

But my hard disk went out totally and I had to get it replaced.

 

 

 

I really appreciate the help though!

 

 

 

 

Regards.

HP Recommended

You're very Welcome !! @Anna76

 

If you are happy with the help you received share the good news! Let others know this reply was helpful by accepting this solution

 

 

We appreciate your feedback. It's what keeps our community such a helpful, vibrant place for our members.

 

All the Best !!   Thanks for being a member!

 

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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