Booting multiple times after my battery broke

[AbdulazizK]

Hello,

I have a problem with my laptop after my battery broke and doesn't charge, now every time I disconnect my laptop from the power and re plug it it need to boot multiple times to start windows like boot for 2 seconds and shutdown then boot for 5 seconds then shutdown then boot for 10 seconds and shutdown then boot normal, i know it's a problem because the battery but it shouldn't be like this and if there is any solution except change the battery can you help me? 

My laptop is hp pavilion gaming 15

[Raj_05]

Hi @AbdulazizK,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The issue you're experiencing is likely due to the broken battery, as a defective or non-functioning battery can cause power irregularities during the boot process. Here are some steps you can try to minimize the problem without replacing the battery.

Perform a Hard Reset

• Shut down your laptop and disconnect it from the power source.
• Remove any external devices (USBs, external drives, etc.).
• Hold the power button for about 15-20 seconds to discharge any residual power.
• Reconnect the power adapter (without the battery, if it's removable) and try booting the laptop.

Update BIOS

• Go to the HP support page and check for a BIOS update for your laptop model.
• Follow the instructions to update the BIOS, as this might help manage the power states more effectively.

Disable the Battery in Device Manager

• If your battery is not removable, you can try disabling it in Windows:
  1. Press Windows + X and select Device Manager.
  2. Expand Batteries and right-click on Microsoft ACPI-Compliant Control Method Battery.
  3. Select Disable device.
  4. Restart your laptop and see if the issue improves.

Set Power Adapter as Primary Power Source

• Some laptops have an option in the BIOS to disable the battery as the primary power source and use the adapter instead.
• To access BIOS, press Esc or F10 during startup (the key depends on your laptop model).
• Look for an option related to battery or power settings and configure it to prioritize the adapter.

Test with a Different Power Adapter

• If your power adapter is not providing consistent power, it might cause the laptop to shut down during boot. Try using a different, compatible HP adapter to see if it makes a difference.

[Raj_05]

Check for Power Management Settings in Windows

• Go to Control Panel > Power Options and select a high-performance power plan.
• Ensure that sleep or hibernate settings are not interfering with the boot process.

Inspect for Hardware Issues

• If the problem persists, it may be caused by other components such as the motherboard or power delivery system. Run the HP Diagnostics Tool:
  • Restart your laptop and press F2 repeatedly to open the HP PC Hardware Diagnostics menu.
  • Perform a power and hardware test to identify any issues.

When the battery is broken or missing, the laptop relies entirely on the AC adapter for power. During boot-up, there are power surges as the system initializes, and without a functioning battery to stabilize power delivery, the laptop may struggle to start properly.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support