• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Dont know

it's a switch to something like that I'm not sure the exact product name serial number is [personal information removed]

1 REPLY 1
HP Recommended

Hi,

This is the model HP Pavilion 13-r010dx x2 Detachable PC

https://support.hp.com/us-en/product/hp-pavilion-13-r000-x2-detachable-pc/6936232/model/7200388/docu...

It originally comes with Windows 8.1 installed. You can install Windows 10 by creating a bootable USB drive with the OS on it.

https://www.microsoft.com/en-us/software-download/windows10

Here is support page for your product

https://support.hp.com/us-en/product/hp-pavilion-13-r000-x2-detachable-pc/6936232/model/7200388?sku=...

 

The only real upgrade you can perform is to replace the Hard Drive with a 2.5" SSD.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.