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‎07-26-2022 09:57 AM

HP Recommended

Hello, I encounter an issue with my HP Pavilion 15-eh2025nf which is brand new

When playing some games plugged in in max perf, the battery continue discharging, meaning the adapter is not powerful enough for the drain at 45W

I don’t want to hurt the battery so what do I do ?

https://19216811.cam/ https://1921681001.id/
Category:
1 REPLY 1

‎07-28-2022 09:13 AM

HP Recommended

Hi @chaube97

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing battery draining fast while playing game-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Could you tell me if it happens in any particular game?

 

Also, please use the link below and follow the steps: https://support.hp.com/in-en/document/c01297640 

 

Let me know the outcome of it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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