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HP Recommended

I have a hp mini 110-1331DX 

It has a black screen that says enter current password

The system halted with a code CNU941C4TX What can i do to access my computer 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mwolfe13

 

Enter:   e9lov3eva4     ( 3rd character is a lower case L for both cases )

                       or
               e9lov3evar

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

3 REPLIES 3
HP Recommended

@Mwolfe13

 

Enter:   e9lov3eva4     ( 3rd character is a lower case L for both cases )

                       or
               e9lov3evar

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
That did work but it took me to the Windows 7 starter screen. So I still can't get in. What do I do?
HP Recommended

Hi,

 

If you're referring to the Windows 7 log-on screen, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c01867418

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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