Can anyone tell me why when I installed the latest version of Windows 11, I lost audio?

[KBS12]

I tried to install the latest windows 11 update on my laptop yesterday and lost audio. I tried to update the audio drivers but even though the system showed they were working, I couldn't recover the lost audio drivers and only got them back when I undid the update. Does anyone have advice on this? Thanks.

[banhien]

@KBS12 

Please try a clean install Audio driver

1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

                and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.

Regards

[KBS12]

Thank you  for your help. I will give it a try and let you know how it goes.