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‎12-29-2020 03:09 PM

HP Recommended
Product: Pavilion p6 series

Hello I have a HP Pavilion P6 Series desktop. One day I tried to turn it on and it led me to a startup repair page. I have tried every single option on the menu even the factory reset but it shows up as error while trying to reset.

4 REPLIES 4

‎01-05-2021 08:26 AM

HP Recommended

@JoséNolasco99

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎01-06-2021 01:02 PM

HP Recommended

Hello, I have tried this. but it dose not work. Whenever I do a startup or factory reset it just says there was an error so it docent do anything. 

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‎01-07-2021 12:02 PM

HP Recommended

@JoséNolasco99

 

Follow the steps in the below article and perform a cloud recovery and check.

 

https://support.hp.com/in-en/document/c06162205

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎02-20-2021 04:08 AM

HP Recommended

Hi, I have attempted this. be that as it may, it portion not work. At whatever point I do a startup or production line reset it simply says there was a blunder so it docent do anything.

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