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HP Recommended
HP Pavilion dv6
Microsoft Windows 10 (64-bit)

Cant update to win cretor or stop the updte so it keep on trying.

  Windows 10 version 1703 - fel 0x80240fff

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Lajen,

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues installing the windows creator update.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you install the windows update troubleshooter and it will automatically fix the windows update issues.

 

You can download the windows update troubleshooter from the below link.

 

http://hp.care/2wloFTX

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Lajen,

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues installing the windows creator update.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you install the windows update troubleshooter and it will automatically fix the windows update issues.

 

You can download the windows update troubleshooter from the below link.

 

http://hp.care/2wloFTX

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.