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Top Student
Posts: 8
Member Since: ‎03-12-2011
Message 1 of 3 (409 Views)

Code 31

What is code 31? It says Windows cannot load driver for dvd/cd-rom yet it also says driver is up to date??? HP dv9810us

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Associate Dean
Posts: 5,903
Member Since: ‎01-21-2012
Message 2 of 3 (406 Views)

Re: Code 31



Please find the web link given below might help you to resolve your issue.




Let us know how it goes!

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Posts: 88,158
Member Since: ‎07-13-2010
Message 3 of 3 (403 Views)

Re: Code 31



If the MS Fix it tool doesn't work, try the method at the link below:


NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.



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