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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2020 03:32 AM

HP Recommended
Product: HP 24 All-in-One PC

Hi there, 

 

Yesterday after turning on my computer I was immediately met with the message 'Preparing Automatic Repair' and following that 'Diagnosing your PC' to which it then says my PC has not started correctly. 

 

I followed the instructions on this post here where someone had the exact same problem as me: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Stuck-in-preparing-automatic-Re...

 

Following the instructions under F2 I performed both a quick and extensive test, which came back as 'PASSED'. I then did the same check this time for my HDD and RAM specifically but I passed them as well. The F11 solution also isn't possible as I have no 'save points'. 

 

Is there anything I can do to fix this? Any help is greatly appreciated. 

 

Thanks. 

 

 

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