12-06-2017 05:12 AM
I have created 1 DVD recovery disk, but during the recovery process error code 04001001300001002 is shown and process is stopped. I have purchased a new HDD and I want a to reset the system to its factory settings.
I cannot do another recovery disk. Could you please provide some help?
12-06-2017 08:57 AM
Allow me to welcome you to the HP forums!
Sorry, but as far as I know, you get one chance using built-in Recovery media tools, and that is it.
My suggestion is you consider using a third-party solution known as Macrium Reflect (MR).
I prefer to use third-party recovery solutions for the following reasons:
1) More flexibility and reliabilty -- can make recovery media as often as you like, not restricted to one attempt, which if it fails, then you are stuck.
2) More media options -- can create media in DVD, USB stick, or external drive format
3) Mounting option -- can "mount" the save images as virtual "drives" and extract individual files and folders
4) WinPE boot option -- can install a special boot option that allows you to boot to recovery information and do a repair or restore from there -- when Windows will not boot
What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs
3) Use the option to create a boot USB stick or CD
My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.
I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore. Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinPE, and you can then use that to do a restore -- when you can't boot into Windows!
NOW, you have the means to restore a full working system from the external drive, USB or DVDs stick in only a few minutes.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
12-07-2017 01:37 PM
Thank you very much for your reply; You suggest to use a 3rd party software to image (or clone) the
current drive to a new one. However, I do wish to have a clean Windows installation, in other words to
get rid of all the garbage that is gathered to my PC after 10 years of use. If an image is taken, then
all unwanted data will be transfered also.
I currently have an SSD disk in which the data was migrated from the original HDD. Although the system is
faster now, it could be even faster if a clean Windows installation was done. However the factory recovery procedure
is not working, as you know.
Will your solution give me this fresh install, or it will clone my current data? If it is just cloning, then why bother doing it?
I'm thinking to try this (please advice if possible): I have Windows Vista in a DVD, same version as the original. I will install it in an empty HDD and use the HP Windows key at the back sticker to activate it. I wonder if such activation
is possible. Then, I will install all HP vista drivers for my laptop. I do have them. Please advice if such solution is