Default password

[geoff____]

I've had this laptop from new and got it directly from HP in the UK. I've never needed the UEFI password before. I didn't even know there was one preset by HP. How do I get the default password for it now that I need it. The support robot is useless at answering questions and trying to find a local support centre in the UK on the HP website indicates there isn't support for laptops here ( which surely cant be right). HP phone support isn't open and the support robot indicates that as the laptop is 2 years old I'll have to buy a support contract to get any answers. Is all this normal or is the HP's website and automated system really that bad?

Anyway, What do I need to do to get the UEFI password for my HP OMEN gaming laptop? I can currently use the laptop and everything is working I just need to change some settings.

[KrazyToad · Accepted solution]

@geoff____

Welcome to HP Community

I have gone through your Post and would like to help

For BIOS Password related issues, please contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Keep me posted if you are still unable to reach Tech Support

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.