• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Dear , 
I have been trying to coomunicate with HP and trying convey my issue with Laptop , whihc got issue around two , the firts one I had to reinstall the windows , and then again on 2nd time , I did send the laptop to find the root cause of the issue .

But surprisingly , just for the formality again they did is reinstalling the windows , not informing about any root casue of the problem , and no information about how it will not occur next time , Only god Knows , when it will happen again next time , resylting reinstalling windows , and loosing all my data .

The customer service i can is most pathetic part of Hp , where they are incompetent in the knowledge and unprofessional taking the responsibility , now they are sending my laptop back just be reinstalling the window ,

i need a advice what can do in this , my laptop is in warranty . How shall reach to the HP customer care where at least they answer my queries and give some assurance , or stopping the laptop going in error mode again.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.