10-26-2016 01:33 PM
I purchase this model pre-shipped with Windows 10. I wish to downgrade to Windows 7 Pro. Is this possible via Microsoft's downgrade rights? If so, how do I obtain a windows 7 product key.
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10-26-2016 01:51 PM
Firstly: No, you can't downgrade to Windows 7 Pro because your machine has Windows 10 Home 64 pre-installed:
Secondly: You need to follow process from the following link:
From Microsoft: your case is not available.
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