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HP Recommended
HP Omen Model: 17-AN110NR SKU: 6261500
Microsoft Windows 10 (64-bit)

I apologize...I have a discussion started about driver updates, and I was given the link to download the drivers, but now I cannot find the darn discussion thread and the link(s).  On top of that, I am in a complete fog as to what I am doing here.

 

I went there and downloaded some 50 or so exe files.  Now I don't know which is which!  Since they are exe files will my machine be able to tell which it needs??

 

I've installed Windows from bare metal dozens of times.But I always had the drivers there in a neat bundle.  I backed up all my Omen drivers -- except the one that started me on this whole trek -- the on that makes the Omen key work!  I have the Command Center software, but it doesn't do anything to make the key work.   And I don't know if what I am looking for is a driver or what.  Additionally, not once has the laptop said "Hey, you have to get the driver here."  The key just lays there totally unresponsive.

 

I can reinstall the Home setup that came with the laptop, and the key works then.  But so what if I don't know the how or why and what files I should bring over to the Pro install.

 

Microsoft had no answer, not surprisingly.  But I would think that somewhere someone in HP could tell me what I am looking for, wouldn't you think?

Chuck Billow
1 REPLY 1
HP Recommended

Hi @CWBillow1

 

Appreciating you trying the steps.. At this point, I'd suggest you Contact HP in your region for the next course of action. 

 

Have a great!

Asmita
I am an HP Employee

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