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‎03-21-2023 01:36 PM - edited ‎03-21-2023 01:36 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)

I recently reinstalled Windows on my HP Victus 16, and when the installation stage came to choosing the disk on which to install the OS, I had 4 choices, although there is only one disk, I formatted everything, now I do not have the functions that I had when I bought the device. Is there anything you can do to help?

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‎03-21-2023 01:48 PM

HP Recommended

If you want you can see if your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility...You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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3 REPLIES 3

‎03-21-2023 01:41 PM

HP Recommended

Hi:

 

Below is the link to the driver page for your notebook:

 

Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV) Software and Driver Downloads | Підтримка...

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‎03-21-2023 01:46 PM

HP Recommended

You misunderstood me a bit, I meant, for example, OMEN Gaming Hub, or for example, when you turn off the touchpad, the picture showing that the touchpad is turned off or on does not appear, there are no such drivers on this link

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‎03-21-2023 01:48 PM

HP Recommended

If you want you can see if your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility...You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

1 person found this reply helpful
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