12-31-2016 09:44 AM
I have a HP G42 Notebook laptop preinstalled with Windows7.
Yesterday i did a System Recovery using the HP utility as described at below link(Section: Recovery from the Windows 7 desktop screen):
But after recovery my laptop won't start. It shows a black screen on startup with below error:
An operating system wasn’t found. Try disconnecting any drives that don’t contain an operating system. Press Ctrl+Alt+Del to restart
The laptop didn't came with a Genuine Windows CD/Recovery Disc neither i can download the Genuine copy of Windows 7 from Microsoft Site as its a OEM copy. I have checked with HP support team for Recovery Disc and they will get back to me after the availability of the same.
I have a Bootable Live Linux CD using which i am able to run linux and able to view disc partition. Is it possible to create recovery disc on Linux?
Is there any other solution which i can try?
Note: Windows is not working
12-31-2016 02:10 PM
Allow me to welcome you to the HP forums!
Sorry, but NO, it is not possible for you to create Recovery Media using Linux.
There are free Windows apps you COULD use, but you need the PC to be working properly to do that, as it copies files from the working PC to the recovery media.
And ... I just checked the HP product page for your PC, and there is no Recovery Media listed. HP no longer stocks some of the Recovery Media for the older Win7 PCs, so you can't order it from the product page.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
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