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HP Recommended
HP Spectre x360 - 15-ch011nr
Microsoft Windows 10 (64-bit)

I am trying to update Microsoft Windows 10 from version 1803 to 1903 and I keep getting the screen below. Do I really need a system BIOS upgrade? This is a 2018 laptop. Any ideas? 

 

Update Error.png

1 REPLY 1
HP Recommended

Hi

(Do I really need a system BIOS upgrade?)

Dunno.

 

You could try a clean install by making your own media, knowing you have the F11 and 16GB USB Recovery Media as backups.

 

https://www.microsoft.com/en-us/software-download/windows10

Create Windows 10 installation media

 

 

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