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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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When you plug the drive into your new laptop, open the search area and enter "create and format" -- and select the option that comes up. That will be the Drive Management console.
Scroll down through the rows to see if the drive is listed there. If the BIOS/UEFI sees it, it will be listed -- just not with a drive letter, which is what Windows requires. Try assigning a drive letter and then, Windows should see it.
If it is not listed in Drive Management, there is nothing you can do.
I have three external drives and there is no reliability about which, if any of them, is going to be seen when I connect it.
I am a volunteer and I do not work for, nor represent, HP
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