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incredibless
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HP Recommended

FAILURE ID ON HARD DISK

HP ENVY m6-1216tx Notebook PC
Microsoft Windows 8.1 (64-bit)

Testing Drive:1

SMART Check: Passed

Short DST: Failed

 

Failure ID: RGC49G-6N8A0J-XD7WWJ-60RJ03

Product ID: D9H73PA#ACJ

 

Hard disk 1

 

Hard Disk Test: FAILED

 

What can I do?

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Flag Post
HP Recommended

FAILURE ID ON HARD DISK

Hi

You would want to replace the Hard Disk and re-install all data and software.

 

Utilise any backups and/or recovery media.

 

http://partsurfer.hp.com/Search.aspx?searchText=D9H73PA

Shows --  1TB SATA hard disk drive - 5,400 RPM, 2.5-inch small form factor (SFF) - Raw drive, does not include hard drive bracket, connector, or screws.
Part 676521-001 is no longer supplied. Please order the replacement, 778192-001

 

OR shop around for an equivalent to suit your current needs.

 

HOW2 ???

https://support.hp.com/gb-en/product/hp-envy-m6-1200-notebook-pc-series/5330543/model/5384811/manual...

 

with ---  https://www.microsoft.com/en-us/software-download/windows8iso

 

If in doubt please ask.

 

Little Boy Blue, come blow your horn.



A Nod Is As Good As a Wink...
Lil_Boy_Blue
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