Post new question
Posts: 1
Member Since: ‎04-01-2013
Message 1 of 2 (25,035 Views)

Factory recovery of compaq presario CQ62

My laptop has been really slow and i want to restore it back to factory settings but i have no clue what to do and i dont know what to do once i restore it.

Please help me 

0 Kudos
Posts: 88,166
Member Since: ‎07-13-2010
Message 2 of 2 (25,027 Views)

Re: Factory recovery of compaq presario CQ62

[ Edited ]



Please see if the info at the link below is of help to you. 


Make sure you back up any files/photos/music you don't want to lose onto a portable hard drive. 


The recovery process will erase the current installation, all files, etc.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation