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Locked

‎08-20-2024 10:49 AM

HP Recommended

I am having a problem getting my HP Desktop to log on. It stopped accepting my pw ir pin. I have went through all the options to get it to reset to factory settings. I get an error message that says there is an issue resetting this pc.  It will not do anything else

Category:
1 REPLY 1

‎08-20-2024 02:18 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

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