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‎12-09-2024 06:27 AM

HP Recommended
Product: HP Pavilion - 15-cs0064st
Operating System: Microsoft Windows 11

I restarted my Pavilion 15 with a network cable plug in that wasn't connected. Pinwheeling for 2hrs

Category:
1 REPLY 1

‎12-09-2024 06:44 AM

HP Recommended

That is just windows trying to connect to the update server or some application in windows trying to phone home.

 

If you cannot start Windows normally, then bring up Windows in it's Safe Mode. How to start windows in Safe Mode

Skip down to 'Enter safe mode from outside windows'. If f11 does not get you into system recovery then try turning the power on and off three or more times in a row.
When you get to advanced options select 'Startup Repair'


BeemerBiker_0-1733751854855.png

 



If the startup repair fails then try the restore point.

This video describes how to use a restore point. Ignore that it shows windows working. Clicking on 'System restore' will bring up the list of restore points similar to what is in the below video.
https://www.youtube.com/watch?v=sixGAIiPTlE

Let me know what you find out.

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Restore an HP Computer from Windows | HP Computers | HP Support
Restore an HP Computer from Windows | HP Computers | HP Support
youtube.com/watch?v=sixGAIiPTlE
Learn how to restore an HP computer from Windows. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support. For step-by-step guidance, connect with our Virtual Agent: ...
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