Failure ID GGACH1-88TAB0-MFPX7G-60U803

[Biggieporkchop]

Ran system quick test because PC continues to stay on please wait screen with loading circle. Received a failure ID : GGACH1-88TAB0-MFPX7G-60U803. WHAT DO I DO NOW?

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

GGACH1-88TAB0-MFPX7G-60U803

OK

XXXXXXXXXX

12/17/20

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP 15 Notebook PC Maintenance and Service Guide

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool from the link below.

Download Windows 10 (microsoft.com)

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

HP Notebook - 15-f272wm (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

[Biggieporkchop]

Thanks, I'm running a factory reset and if that doesn't help then I will do as you posted.

[Paul_Tikkanen]

You're very welcome.