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‎11-30-2020 01:36 PM - edited ‎12-01-2020 11:57 AM

HP Recommended

Today I received by HP envy 15 with the GTX 1660ti. however, I have seen to have run into a few problems with the fans. the fans are always on and very load. when attempting to adjust the fan noise in the HP command centre for some reason performance mode is the quietest, quiet mode is the loudest and cool is in the middle. I cannot work properly with the fans always being on (even when I have absolutely nothing open on the laptop). I previously ordered the envy x360 with the Ryzen 7 prior to the which was very quickly returned as it had several faults so I am hoping this is not the same situation. can anyone help me about with the fan situation? I have now also noticed that the display colours are off and have a yellowish/ orange tint. I have tried fixing it but am unable to do so. does anyone now how to fix this as well ?

 

hp envy screen tint.jpg

1 REPLY 1

‎12-25-2020 12:11 PM

HP Recommended

Hi @LukeMW,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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