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HP Recommended
HP 450 G7
Microsoft Windows 10 (64-bit)

I have a fingerprint scanner on my device. but in the sign-in option when I go to register my fingerprint, the system shows like this. (I attached the screenshot)

IttehadZumar_0-1633801870328.png

 

1 REPLY 1
HP Recommended

@IttehadZumar 

 

Did you buy Finger Print option for your machine because

 

        HP Fingerprint Sensor (sold separately or as an optional feature)

 

Clearly say on the specs

 

         https://support.hp.com/au-en/document/c06475016#AbT11

 

Regards

BH
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