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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Forgot administrator password
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01-09-2017 07:00 PM
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01-09-2017 07:10 PM
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35748236
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01-09-2017 07:10 PM
Please enter
35748236
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-28-2017 09:38 AM
Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.
I read that you need to reset the password on your HP laptop. To provide an accurate resolution, I need a few more details:
- Is the BIOS password or the Windows login password? THe BIOS password appears as soon as you power on the laptop. For Windows login password, you can see the Windows login screen.
- This link will help you to find the laptop model no: http://hp.care/2bygf7l.
If it is a BIOS password then you would have to contact HP phone support team for a hardware service as the motherboard may require a tattoo/Bios Flash. Any other way of unlocking the BIOS is not authorized by HP.
I hope this information helps. Keep me posted for any further queries. Good luck! 🙂
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