Frequent Blue when laptop is slightly moved

[shankarnewton]

I bought HP Pavilion - 15-cc129tx about 1.5 years back and for almost last few months i'm getting a blue screen (refer image- https://ibb.co/vmZMmsk) when i slightly move the laptop. This is really annoying, I initially thought this could be some software related issue and performed factory reset but of no use.

Can someone please help and advice if

• This is a Hardware/Software Issue.
• How this can be fixed.

[KrazyToad]

@shankarnewton

Welcome to HP Community

I have gone through your Post and would like to help

Since the issue happens when you move the Notebook this is likely to be a Hardware issue

I suggest you contact HP Support in your region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

You can also run a System Test 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.