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- Frequent confusing bluescreen issue - HP Pavillion Gaming - ...

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02-13-2022 08:19 AM
As of a few months ago i started having bsod errors on my laptop, of which the error messages i got the most were:
IRQL_NOT_LESS_OR_EQUAL
SYSTEM_SERVICE_EXCEPTION
KMODE_EXCEPTION_NOT_HANDLED
Recently i started looking in to these errors, and in event viewer i can see this Information box about 3 seconds before the bluescreen with error 1001 (bluescreen error)
The error seems to link to hpdskflt.sys which is a sys32 file; im not entirely sure what this file is or what it does and after reading stuff about it it appears to be a driver for HP 3D DriveGuard Software, which protects the HDD.
I've tried to look at a lot of stuff relating to these kind of issues but cannot really find a good solution to this problem. All that i can think of to do now is a factory reset of my laptop after saving my files to a Cloud drive but this is really a last resort option for me.
Potentially this issue could be related to memory, i seem to have a very high memory consumption even with very little processes running (i've disabled a lot of startup processes too), here is an image of my task manager with only task manager being open:
45% seems quite high at least to me.
I have 2x4GB SODIMM RAM (as you can see with only my browser open the memory usage is up at 58%)
Whether memory is the issue or not im looking to upgrade to 2x8 regardless, just not sure whether it will actually solve the bluescreen problem.
Has anyone else ever had a similar problem to this, or can offer any help to me? I would be really thankful for any support at all!
Thanks,
Alex