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Message 1 of 2
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GETTING BACK ADMINISTRATIVE RIGHTS

HP Recommended
HP Notebook - 15-bs234wm
Microsoft Windows 10 (64-bit)

I have a HP Notebook - 15-bs234wm, Product number: 3TT19UA#ABA. I was trying to delete some files, when I got an error message stating "File Access Denied. You'll Need To Provide Administrator Permission To Delete This File."  I hit the continue button, and another box came up stating "You Require Permission From Laptop-5C5I1OJR\1HEAVYDEE TO MAKE CHANGES TO THIS FILE." It was just a shortcut on my desktop. I hit properties, looked for the location of the file, File Manager, and it was sitting there labeled as a shortcut. I had already deleted the program, I just can't delete the shortcut. Why is the laptop and myself labeled as administrators, but I can't do anything that requires an administrator's permission? How do I get my administrative privileges back? I just tried again in file manager, and realized that every time I hit try again, the words "RECYCLING 1 ITEM FROM PUBLIC DESKTOP" comes up, except "PUBLIC DESKTOP" is blue.

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HP Recommended

@HEAVYDEE6425 

The shortcut deletion problem is a glitch with recent Windows.  I've run into the same issue several times recently.  Just reboot your PC and the desktop shortcut should be gone.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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