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- Re: HP 15-p142nd pls HELP! don't remember bios password, pls...
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10-19-2017 07:50 AM
Hello! i have a notebook from a friend who works outside my country, he bought this laptop from a SH shop, last year. now i whish to enter in BIOS to modify same settings, but i can't 😞 pls help!!!
Solved! Go to Solution.
Accepted Solutions
10-19-2017 08:30 AM
Hi,
Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot. This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - there are a couple of options.
1. Contact HP Support starting on the link below.
http://welcome.hp.com/country/w1/en/contact_us.html
2. Alternatively, you may still be able to remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.
The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly - see Page 105 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-19-2017 07:59 AM
Hi,
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-19-2017 08:30 AM
Hi,
Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot. This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - there are a couple of options.
1. Contact HP Support starting on the link below.
http://welcome.hp.com/country/w1/en/contact_us.html
2. Alternatively, you may still be able to remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.
The bad news is that the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly - see Page 105 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-20-2017 02:52 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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