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Please see article below:

 

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-15S-FQ1512SA-System-Board-ID-86C9/m-p/8349...

 

The information provided in the last response did not resolve the issue. I believe I need the original Bios for the device. Please can HP Support provide this?

 

Many thanks

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