HP 15dw1046u laptop, black screen after automatic BIOS update

[Anatoly22]

I downloaded Windows 10, it asked for updates, and I installed the latest software.
In the morning, my laptop didn't respond, and the screen was black. What should I do?

[Garp_senchau]

@Anatoly22, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Notebook - 15-dw1046ur is showing a black screen after updating Windows 10, it could be due to several issues, ranging from hardware problems to needing system recovery. Here are some steps you can take to troubleshoot the issue:

Check for Power Issues:

• Make sure your laptop is properly charged or connected to a power source.
• Try using a different charger if possible.

Perform a Hard Reset:

• Disconnect any external devices connected to your laptop.
• Turn off your laptop, disconnect the power adapter, and remove the battery (if possible).
• Hold the power button down for about 15 seconds.
• Reconnect the battery and charger, and try turning on the laptop again.

Boot into Safe Mode:

• Restart your laptop and repeatedly press the F8 key.
• Choose to boot into Safe Mode. If it boots successfully, it might indicate a driver or software issue.

Check for Display Issues:

• Connect your laptop to an external monitor to check if the issue is with the laptop display.
• If the external monitor works, the problem may be with your laptop's screen or graphics driver.

Use Windows Recovery Options:

• Restart your laptop and press F11 repeatedly until recovery options appear.
• Select "Troubleshoot" and then "Advanced options."
• Consider using "System Restore" to revert changes or "Startup Repair."

Update or Roll Back Drivers:

• If you can access Safe Mode or BIOS, try updating your graphics drivers.
• You can also try rolling back recent driver updates.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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