HP Laptop 17-by4063cl (446R0UA) Will not show up in Win 10 or 11 versions of installation

[Chomot]

Fixing a HD failure for a neighbor, installed a new SSD (or any HD as I have tried multiple both disk and SSD versions at this point with the same result, they all tested good on other computers) and the BIOS sees them all on this broken one ok.  The diagnostics tests them ok too, but during the windows install from a USB ISO file, Windows does not see it.

Support page for this laptop  https://support.hp.com/us-en/document/ish_3053911-2842957-16

I have tried to update the BIOS to F.25 Rev.A from V10 that is in it, but unable to make that works as the BIOS screen does not have a BIOS update option in it, so even though I can download and make a BIOS USB drive I cannot update though the BIOS and it will not boot from that USB, no love.  This V10 BIOS is very limiting in options/selections, skinny version I guess - what's up with that?

Tired to install the RST drivers for (Intel Rapid Storage Technology Driver - Tiger Lake) as I read that Win needs that first to see the drives, I downloaded it and tried to follow some instructions to get it working but no love there as the Windows install process does not give an opportunity to load drivers first anymore and the other methods went into a rabbit hole.

Tried using the HP Cloud Recovery Tool, downloaded and USB imaged from another HP Laptop to use on the non working HP Laptop, and even though the instruction video shows you can enter in the product info for a different computer to fix a non working one, it doesn't do that anymore I guess.  It made the image for the working computer it was work from and with old Win ME, I had already updated that one to Win 10, so no help there.

Can someone show me some love with a fix for this delima please????

[tk_srq · Accepted solution]

@Chomot,

If the notebook has an Intel Core 11th gen processor, you need to supply Intel RST storage drivers to the Windows installer, otherwise the installation setup can't detect the storage to install Windows on.

You can follow the steps below to install IRST drivers.

1. Use a Windows installation usb drive created with Microsoft Media Creation Tool (an ISO file-based installation usb drives may cause errors during the IRST driver installation).

2. Download Intel RST driver from the link below. Run it as administrator and follow the on-screen instructions to perform the driver extraction.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

3. Go to C:\SWSetup\sp146929. Double click the sp146929 folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs to detect the storage drive.

4. Connect the usb drive to the notebook and boot the system from the usb drive. When asked where to install Windows, click on Load Driver -> Browse -> the usb drive in the window that opens -> the F6 folder -> OK.

5. Multiple .inf driver files may be displayed. Select one and click Next. If no driver files are displayed, uncheck the box on the bottom left corner of the screen to display drivers. Find and select an 'iaStorVD.inf ' file and click Next to load the driver.

6. The storage drive may be displayed with 'unallocated space,' if the drive is brand new.  Click Next to proceed the installation.

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[Chomot]

Thank you very much, your explanation worked on the first try and it was spot on.  Ten thumbs up