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‎07-25-2017 10:05 AM

HP Recommended
Product: Hp Mini 110

My daughter has a hp mini and she didn't use it for a while then when she went to turn it on. 

Asked to enter current password?? 

Gives us 3 attempts then says

Password check failed fatal error... system halted

CNU00125X5

 

Someone please help me!!! 

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2017 10:08 AM - edited ‎07-25-2017 10:12 AM

HP Recommended

@LisaStrickland

 

Enter   e9l1137q4q   or   e9l1137qrq

 

3rd letter lowercase L

 

Use the  code that works to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

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4 REPLIES 4

‎07-25-2017 10:08 AM - edited ‎07-25-2017 10:12 AM

HP Recommended

@LisaStrickland

 

Enter   e9l1137q4q   or   e9l1137qrq

 

3rd letter lowercase L

 

Use the  code that works to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

Tags (1)
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‎07-25-2017 10:13 AM

HP Recommended

thank you sooo much!!!!

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‎07-25-2017 10:14 AM

HP Recommended

Your very welcome @LisaStrickland

 

REO

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‎09-06-2017 06:20 PM

HP Recommended
Can someone please help me.
CNU93851VN
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