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‎04-02-2024 03:15 PM

HP Recommended

I have a HP 250 G5 Notebook. Yes, it's a few years old but still works a treat - except recently.  When Windows Update installs, the Notebook fails to restart (I get the blue-screen of death). After a series of attempts to restart, the Notebook eventually 'uninstalls' the update and the Notebook works fine again.  Until the next forced update when this repeats.  The Notebook is not accepting the update.

 

I have another brand of computer and the updates work fine.  So this would seem to be an issue that effects HP Notebooks (well, at least mine).  Does any one have a solution for the HP side? I'm trying to get an answer from Windows...but that is slow and they seem very confused...

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