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HP Recommended
HP Pavilion 14-ce1810no

My HP Pavilon laptop won’t start. Firts only power button was blinking, so I tried everything suggested online (power-shutdown, remove battery, adapter, restart). Now power button is not blinking, but the Caps Lock instead (3 pause then 2 blinks). Again tried the tips suggested for this issue but nothing. Any tips what to do? thanks a lot in advance! 

3 REPLIES 3
HP Recommended

Hello @szabi86 , how are you ?

 

Please, this is a possible failure in the equipment's memory, try cleaning the contacts and putting them back together.

If it remains the same, it must be replaced.

Even if it is changed, the error remains. You have to change the motherboard.

 

I´m Waiting


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HP Recommended

Hei @fabio_L32, and thanks a lot for your quick reply, I really appreciate it. I have tried that, following your instructions I again disconnected and cleaned/dusted off the contents and put everything back together. Unfortunately this did not solve the issue and I am still having the same problem 😞  

HP Recommended

Hello @szabi86 

 

Unfortunately you will have to change the motherboard itself.

Perhaps the Assistants below can help you:

 

HP® Service Center Locator - United States | HP® Support

 

I´m Waiting


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If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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