11-01-2013 10:36 AM
If you only have a default standard VGA adapter listed then yes, you need to install the graphics driver.
To install the graphics driver, run the AMD Mobility Radeon Driver Update Tool at the link below.
It should find the correct graphics driver for your model.
11-11-2013 01:24 PM - last edited on 04-20-2016 10:17 AM by OscarFuentes
Hello kw151002. I understand you are looking for a AMD USB 3.0 Hub driver. To assist you in locating this, I require your computer model number and operating system.
Here is some information on how to locate the model number: http://support.hp.com/us-en/document/c00033108
Here is some information on how to locate the operating system: http://windows.microsoft.com/en-CA/windows/which-operating-system
Please respond as soon as possible so I can assist you.
11-14-2013 04:06 PM
Thanks guys, this has been a big help.
With that said, I have installed all the driver successfully but the one driver I thought I would have no issue with. The Graphics Driver. For reason I can't explain my PC will not recognise that I have and AMD gpu and is stuck using the windows default driver. I've tried every single thing I can think off but it will not work. Does anyone have any suggestions? Is there a bios setting or somthing?
"AMD Radeon HD 8550G graphics with up to 2158MB total graphics memory" on the APU. But it wont seem to recongnize it.
11-16-2013 12:37 PM
11-19-2013 03:42 PM
Hello Sweet_J. I understand you are experiencing issues connecting the computer to a wireless network. I will provide documentation on this issue, which could assist you in resolving the issue. Please select the most appropriate document, based on your operating system:
Please respond as soon as possible so I know the results. I will continue to assist you if necessary.
11-19-2013 07:51 PM
I'm not sure how hot HP will be about linking to Lenevo website, but I was able to finally find a graphics driver that works for me.
11-20-2013 08:40 AM
You can also use this HP W7 x64 driver for a variety of AMD graphics adapters such as the one in the Pavilion 17-e016dx:
- HP PCs Forgot the Sign-in Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP Notebook PCs - Overview of Recovering or Reinstalling the Operating System (Windows 10, 8, 7, Vista, XP)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)