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‎06-03-2020 06:10 AM

HP Recommended
Product: HP Pavilion g6-1176sa
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone. 

I have windows 10 running on my notebook (g6-1176sa), the sound isn't working, the system crashes or freezes when I run certain programs, when I switch off and start to my PC, it doesn't boot up successfully, it shows a blank screen, I have to switch off and on over and over again. It sometimes shows recovery after switching the 3rd time.

Should I revert back to windows 7 which came pre-installed system. 

Please help. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-03-2020 08:44 AM

HP Recommended

Reboot

ESC then F2 to run hardware diagnostics

 

.

View solution in original post

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1 REPLY 1

‎06-03-2020 08:44 AM

HP Recommended

Reboot

ESC then F2 to run hardware diagnostics

 

.

Was this reply helpful? Yes No
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