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Lindap49
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HP Pavilion not fully charging

HP Recommended
HP Pavilion Laptop 15-cw1xxx

Hi there! Lately, I've noticed that my laptop HP Pavilion doesn't fully charge, even though the AC adapter is plugged in it can't reach the maximum battery capacity, it's always stuck at 84% of the capacity. So I run the battery test from the HP Hardware Diagnostics Windows and it says that my battery is ok, but looking at the details it says there are some errors as it follows here: 

TestVersion = 1.17.5.0 TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af Instance = 1 StartTime = 2020-11-19T10:46:27 ExecutionDuration = 00:00:35 Result = ExecutionPassed PassID = 29987-33610-93358 ==================================================
CeementBatteryCheckResult: 11
DevicesSupported: 1
DeviceCount: 1
Primary_ACPowerOn: True
Primary_ACAdapterOk: True
ACAdapterStatus: False
Primary_TestresultString: OK
Primary_DesignCapacity: 3615mAh
Primary_FullChargeCapacity: 2661mAh
Primary_RemainingCapacity: 2348mAh
Primary_MaxError: 2
Primary_CycleCount: 248
Primary_Temperature: 25deg C
Primary_Voltage: 12496mV
Primary_Current: 0mA
Primary_DesignVoltage: 11550mV
Primary_Status: 192
Primary_CellVoltage1: 4090mV
Primary_CellVoltage2: 4173mV
Primary_CellVoltage3: 4233mV
Primary_CellVoltage4: 0mV
Primary_SerialNumber: [Personal Information Removed]
Primary_ManufacturerName: 333-54-5D-A
Primary_BatteryCTNumber: 6GYTF639XBT4PS
Primary_Warranty: 3
Primary_CalibrationType: 3
Primary_ChargeControl: Failed
Primary_TempCharge: True
Primary_ChargeTest: False
Primary_ChargeCapacity: 73
Primary_TempAlarm: False
Primary_DeepDischarge: False
Primary_FullCharge: False
Primary_FullChargeStatus: False
Primary_BatteryCharge: False
Primary_DesignCycleCount: 1000

What can I do to fix all those false and failed? Is it possible that this problem comes from the ac adapter?
My laptop is just one year old. 
 
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