HP Recovery Manager doesn't see recovery partition

[TySzy]

Hi,

I would like to restore my OS but I have problem with HP Recovery Manager app. It doesn't see my recovery partition but it exists. The Recovery Manager app says that the recovery partition is deleted and there is no way to restore OS by that app and I should create recovery USB drive. I used DMDE tool to make recovery partition bootable but it didn't change anything.

The only thing which I changed with my notebook was to create new partitions. Does it affect on recovery partition?

I attach two screenshots, the first one with with HP Recovery Manager, message in parenthesis says that recovery partition has been deleted. The second with my recovery partition.

[CherylG · Accepted solution]

@TySzy

Usually creating new partitions breaks the function of Recovery partition. Many times it even changes the drive letter of Recovery partition. It is always best to create your Recovery Media before making any changes to hard drive partitions. You should be able to order Recovery Media from HP.

Create recovery usb drive:

https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive

Or make a Windows 10 installer on USB flash drive using the free Download tool provided by Microsoft. This will of course be a plain Windows installation and require you to download drivers/sofware from your HP Support page.

https://www.microsoft.com/en-us/software-download/windows10

[TySzy]

Thanks @CherylG for answer.

I have some crap on that notebook, so I wanted to restore Windows without keeping the rest of files. So it seems that I have to install plain Windows 10 by MS tool, after that install HP software and finally make my own recovery USB drive.

Will I have a problems with activaction Windows after reinstalling it? Present operating system was preinstalled and I don't have any serial numer in documentation or sticker on notebook with that.

[CherylG]

You shouldn't have any problem with activation. Your license key is embedded in BIOS and should be retrieved atomatically.