HP Spectre XT pro 13-b000 - Black screen and not booting. Product Number: B8W13AA.
I have tried all of the recommendations from HP but with no success, the next step is to create a 'BIOS recovery usb flash drive' and see if that works, but when trying to do so I cant find the 'BIOS exe file' from HP Support for this laptop or any BIOS exe file.
Does anybody no where the BIOS exe file is located for this laptop and has anybody ever have the same problem with the dark screen and not booting.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".