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Posts: 1
Member Since: ‎01-12-2013
Message 1 of 2 (233 Views)

HP Support Assistant and the Bios Update?

[ Edited ]

Hi, my HP support assistant recently told me that I need to do a recommended Bios update. And so, I did, several times. But it keeps asking about it. Did it not install correctly or something? But when I install it, it says it has been installed, and my computer restarts, and then the support assistant asks about it again--right after I just installed it.


I have a HP Pavilion g6-2048ca Notebook PC 
Serial Number:   5CD23205KD 
Product Number:   [Personal Information Removed]

And I'm running on Windows 7.

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Regents Professor
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 2 (195 Views)

Re: HP Support Assistant and the Bios Update?

Try uninstalling HPSA then install the current version from HP's website.


Make sure your framwork is up to date.


Here is the latest framework



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