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‎01-08-2024 10:28 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

IMG_2761.jpeg

 

when installing windows 10 on my clean ssd in the HP elitebook 840 G3. it constantly gives a  media driver error. Ive tried many ISO’s of windows 11, 10 and 7 and they all give this error. 

 

I have no OS, how do I put drivers on the laptop? I assume its the usb 3.0 or ssd drivers. 

1 REPLY 1

‎01-09-2024 07:31 AM

HP Recommended

Hi:

 

I recommend that you use the HP cloud recovery client utility to make a bootable USB installation recovery drive to reinstall W10.

 

Here is the link to the file download:

 

HP EliteBook 840 G3 Notebook PC Software and Driver Details

 

Here's an info link for how to use the utility:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

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