cancel
Showing results for 
Search instead for 
Did you mean: 
Paul265
New member
1 0 0 0
Message 1 of 1
62
Flag Post

HP firmware update 15.23.0.0 caused the laptop to prompt "Bitlocker needs your recovery key....

HP Recommended
HP Pavilion - 14-ce3600sa
Microsoft Windows 10 (64-bit)

HP firmware update caused the laptop to prompt "Bitlocker needs your recovery key to unlock your drive because Secure Boot Policy has unexpectedly changed" 

 

What I want to know is if there is someway of stopping the HP firmware update from happening across our 25 HP laptops, OR a group policy to stop the update from prompting for the Bitlocker recovery key

NB. obtaining the bitlocker recovery key is NOT a problem, it is more the inconvenience for the users (especially if it happens every there is a firmware update)

Thank you

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation