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Honor Student
Posts: 3
Member Since: ‎05-28-2016
Message 1 of 5 (174 Views)

HP laptop admin password/power on password

Product Name: LOT31UA#ABA
After three tries of the password it said system disabled. My code was 67769831. Please help, thanks!
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Posts: 16,654
Member Since: ‎07-18-2011
Message 2 of 5 (166 Views)

Re: HP laptop admin password/power on password

Zak.

 

Enter   78641217

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Microsoft Registered Refurbisher and Registered Microsoft Partner
Honor Student
Posts: 3
Member Since: ‎05-28-2016
Message 3 of 5 (159 Views)

Re: HP laptop admin password/power on password

Thank you. I entered it and it said

Boot Device Not Found
Please install an operating system on your hard disk.
Hard Disk (3F0)
F2 System Diagnostics
Provost
Posts: 16,654
Member Since: ‎07-18-2011
Message 4 of 5 (147 Views)

Re: HP laptop admin password/power on password

Sorry to hear that Zak.

 

Hard drive failure is one of the causes for the power-on password being set.

 

Hit F2 and run the HDD test.

 

Let us know the result.

 

REO

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****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Honor Student
Posts: 3
Member Since: ‎05-28-2016
Message 5 of 5 (118 Views)

Re: HP laptop admin password/power on password

I ran all tests and it said PASSED.
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