11-12-2019 02:50 AM
Hi, my laptop was running low on charge so I plugged it in however it still died and now the charger won't work (I've tried two different ones) and whenever I press the power button the light by the charger flashes three times but nothing else happens and the laptop stays black.
11-13-2019 11:42 AM
Please, refer to this official article which describes your case scenario.
This looks like hardware issue and you may need to check the memory.
*** Click on the button below to accept this advice as a solution if it helped you
*** Don't hesitate to hit the THUMB-UP+ button below to say thanks or give like
HP Expert - volunteer *** I am not employed by HP Inc. *** I express personal opinion only. *** IT Commodity and Cyber Security professional *** Location/timezone: Europe