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‎07-05-2017 10:15 AM

HP Recommended
Product: HP stream mod# 11-do11wm
Operating System: Microsoft Windows 10 (32-bit)
My HP stream just started doing this the other day I will power it on and the power light is on but the screen is black and won't come on. I don't know what is wrong with it nor what to do. And last thing when j bought the computer the original owner downloaded the windows 10 but didn't delete the 7 or 8 and now I have no space and its running slow, how do I delete the old version? If anyone knows please let me know thank you
€0U¶TΠ£¥?
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-05-2017 10:33 AM

HP Recommended

Check out this thread

 

https://h30434.www3.hp.com/t5/Windows/delete-windows-old/td-p/5251853

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.

View solution in original post

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2 REPLIES 2

‎07-05-2017 10:33 AM

HP Recommended

Check out this thread

 

https://h30434.www3.hp.com/t5/Windows/delete-windows-old/td-p/5251853

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
Was this reply helpful? Yes No

‎07-05-2017 11:08 AM

HP Recommended

thank you I looked at it and I will definitely try that once I can get my computer working. Any advice on the screen being black even though its on??:smileymad:

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